Refund Policy

Returns

• If you are not satisfied with your purchase you can return it for a full refund or replacement within 30 days. 
• Returned goods must be in unused condition with packaging and order confirmation included. 
• Please allow 3 to 7 days for processing and understand that we cannot refund postage and packaging unless goods are deemed to be faulty. 
• The customer is responsible for return shipping. If you wish to return your purchase, please contact us and we will provide details on where to send your return.

Damaged Items

• We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from the journey to you.
• However, if damage has occurred to the product(s) inside, please contact us with 48hrs of receiving your products and we will be more than happy to resolve any issues.
• Please email a photo of damaged goods with your claim.

PLEASE NOTE: All claims MUST be made within 48 hours of receiving order.

Order Cancellation

• You may cancel your order, provided we have not yet dispatched it. We will refund the cost of your order to the same payment method you purchased with.
• Please contact us as soon as possible and we will do our best to accommodate your request.